FAQ
Short answers for guests, hosts, and partners.
Updated 9 September 2026
How do I buy a ticket?
Open an event, pick a type and quantity, then Buy Tickets. You will pay the ticket plus Marquee’s 8% platform fee. After payment, the pass sits in Dashboard.
Can I get a refund?
That follows the host and the payment rail (Stripe, PayPal, or Razorpay). Read the refund policy before you pay. If a night is cancelled, write to the host first. The house can help if the desk is stuck — hello@trymarquee.co.
How do I host an event?
Create an account, open Host, complete papers, then Create Event. Host means you organize the night — you are not automatically the venue. You can attach a circle, ask partners for a room or a brand, and scan guests at the door.
How do I join a circle?
Open Circles, find a city or a name, then Join Circle. Members can post, see events, and follow the places that circle keeps.
How do I become a partner?
Open Partners, list your mark, and send an offer from Browse. Offers stay private until both sides sign. You can also apply from an event page.
What data do you keep?
Account, tickets, and — if you host or sponsor — papers. Read Privacy and the data policy for the longer version.
How do I reach you?
Email hello@trymarquee.co. We read the house mail.